Refund policy

Refund and Exchange Policy
Due to the nature of the products being sold, there is no return or exchange policy. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can contact us at hello@ajahlipcreme.com or DM our social media page @_ajahlipcreme with your order number, pictures of the item, etc.. If the problem is resolved, you will be asked to discard the item purchased and we will be more than happy to replace the item sold to you at no extra charge. Also, if you are allergic to ANY of the ingredients, PLEASE do not purchase. Items sent back to us without first requesting a return will not be accepted. Additionally, if we determine that the item is not defective, a refund will not be issued. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.